Terms and Conditions
Legal Drinking Age When you place an order for alcoholic drinks with us you are, in doing so, confirming that you are over 18. This also applies if you are buying alcoholic drinks as a present, in which case the recipient must also be 18 years or over.
Responsible Drinking The UK Government advises that men should not regularly drink more than three to four units of alcohol a day and women not more than two to three. Consistently drinking four or more units a day for men and three or more units a day for women, carries progressive health risks. For more information see www.drinkaware.co.uk.
Vintages Vintages shown are correct to the best of our knowledge. Where we have shown two or more vintages (e.g. 2009-10), we will move to the latter vintage when stocks of the former have run out. Occasionally, high demand and low availability of particular wines can lead to unexpected further changes of vintage. If you require a specific vintage, please make this clear when placing your order. If we are unable to supply it, we will contact you.
Case Sizes The minimum order is a mixed case of 6 bottles. Wines are sent out in multiples of 6 bottles. You can mix the cases as you wish.
Substitutions If there are any items out of stock we will contact you in order to make the best and most relevant changes to your order. You have the right to cancel your order if there is nothing you would like as a substitution.
Prices The prices shown are all UK Pounds Sterling and include duty and VAT at 20%.
Payment is due with order. Credit terms are occasionally extended to trade buyers. In this case payment is due in full by the end of the month following the month in which the goods are delivered.
Breakages All goods should be examined at the time of delivery. Please notify us of any discrepancies, shortages or damage within 48 hours of delivery. Damaged bottles and packaging should be kept for inspection please.
Intellectual Property Rights All copyright, database rights, trademarks and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, are the sole property of the House Wine Ltd.
Any use (including copying, reproduction, duplication, transmission), or display of the content of this website, without the express written permission of The House Wine Ltd for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.
As an explicit exception, permission is hereby granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with The House Wine Ltd or using this website as a shopping resource.
Force Majeure The company will not be liable for failure to meet agreed obligations due to prevailing circumstances beyond its reasonable control.
Complaints In the event of complaints please contact The House Wine Ltd by e-mail firstname.lastname@example.org giving as much detail as you can. All complaints will be acknowledged within 48 hours. Each complaint will be treated as confidential and will be attended with the utmost importance.
Indemnity You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
Governing Law These Terms and Conditions and all contracts will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.